Arch Retail Systems

 

Spinnaker Software (incorporating Arch) is a retail management solutions and service provider. 

 

We started as a small family business in 1997, growing into a market leader in retail and wholesale management solutions with a team of more than 280 people, servicing more than 1,800 stores.

Our accumulated retail industry and technology experience allows us to innovate and deliver high-performance, reliable solutions to our clients. Working in partnership, we help our clients to optimise operational efficiency and provide the best possible experience for their customers. The goal is to make our Arch users more competitive and to increase operations’ profitability.

The rich functionality of Arch is unlocked when applying the suite of integrated retail management solutions. The solutions include Arch Retail (in-store stock and margin control), Arch Mobile (on-the-floor access to operational management information), Arch Enterprise (manage multiple stores centrally), Arch Accounting (operational data flow to accounting system), Arch Loyalty (awards loyalty and obtain info), Arch eStore (integrated online shopping platform), Arch eReplenish (fully automated procure-to-payment) and Arch Value Adds (convenience and efficiency at POS).

Arch is operational in a variety of store types: supermarkets, wholesalers, butcheries, bakeries, liquor outlets, fresh produce, DIY operations and cosmetics stores. In the butchery vertical, in addition to numerous Independents, the following Groups are also operational on Arch: OK Foods, Excellent Meat, President Hyper, RCL Foods, Uitkyk Foods, Seamann’s, Foodlovers Market and Oxford Fresh Market, to name a few.

For more information on butchery functionality offered by Arch, see:
https://www.archsoftware.co.za/industries/butcheries/

Key differentiators

• Skilled multi-disciplinary team to identify your needs and implement an appropriate solution
• A comprehensive and evolving suite of software solutions to address all required functionalities
• Scalable solutions for small, medium and enterprise retail operations
• Software solutions are developed in-house and continuously upgraded
• Development strategy guided by interaction with the market and feedback from clients
• Durable and reliable custom-developed hardware equipment options for harsh African retail conditions
• Online support from head office and regionally from national branches
• Footprint in South Africa, Namibia, Botswana, Eswatini, Zimbabwe, Angola, Zambia, DRC, Malawi, and Tanzania